TUP592 Open frame kiosk printer with presenter
TUP542 Open frame kiosk printer without presenter
Interfaces: Serial, Parallel, USB, Ethernet, WebPRNT

TUP500 Model and Part Numbers 

High speed modular kiosk printing solution.

The TUP500 Series is a high speed, cost effective, open frame or modular printing solution with superior Star build quality designed especially for kiosk environments or for unattended printing applications.  With a fast print speed of up to 220mm per second (with standard 15cm paper roll)  and capable of printing on media up to 0.15mm thick, the TUP500 is ideal as a fast, reliable receipt or ticket printer for kiosk environments.

The TUP500 is available as a complete open frame unit with presenter and document capture function or each module is available to purchase separately.  In addition, the TUP500DP Compact Chassis Option for the TUP542 or TUP592 now offers a more compact open frame solution taking up to 25% less space. Incorporating simple paper loading, fully adjustable paper widths (45mm to 82.5mm), multi position adjustable paper sensors, bidirectional reporting on printer status and an adjustable horizontal or vertical mounted control panel, the TUP500 is the ultimate in printing flexibility.


  • High speed, cost efficient high quality thermal barcode, receipt, ticket kiosk printing solution (up to 220mm per second with standard 15cm paper roll)
  • Fully adjustable paper widths from 45 to 82.5mm with self centering width adjuster
  • Multi-position adjustable near end paper sensor
  • Bi-directional status check
  • Adjustable horizontal or vertical mounted control panel with extended cable lengths
  • Easy-load – simply lift and tilt the mechanism forward and insert the paper for automatic paper loading


TUP500 Specifications


Max. Print Speed 220mm/sec.
Resolution 203 dpi
No. of Columns 48 / 64 or 53 / 71 col. Depending on Paper Width
Autocutter Full or Partial (Guillotine) Full only with PR500 Presenter & TUP592
Paper Width 45 – 82.5mm Adjustable
Paper Thickness 0.065 – 0.15mm
Paper Roll Standard Option 100mm no option
Media Presentation Presenter with Document Capture (not for labels). Flashing Paper Exit Guide option
Print Width 80mm
Sensors Black Mark, Adjustable Paper End, Near End & Paper Low
Interface Supplied without Interface. Options: 9-pin or 25-Pin Serial (IFBD-HN03 or IFBD-HD03), Parallel (IFBD-HC03), USB (IFBD-HU05), Ethernet (IFBD-HE07)
Unique Ethernet Print on Disconnection Feature Standard with IFBD-HE07 option
Power Supply External Option PS60A
Power Consumption 1.7 Amps Printing 0.7 Amp Standby
Energy Star External, Energy Star Qualified PS60A (Optional)
Reliability 60 Million Lines 1 Million Cuts
Dimensions (W x D x H) mm Weight Mechanism: 135 x 101 x 103 Open Frame: 140 x 150 x 240 2.5kg
  • Interfaces (see above)
  • Flashing Snout Green & Red LED Paper Exit Guide

Image Gallery

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TUP500 Model and Part Numbers

Part Number Model Description
39470000 TUP592-24 w/o I/F  Open Frame Kiosk mechanism with presenter, 80mm. Supplied without interface
39470200 TUP542-24 w/o I/F  Open Frame Kiosk mechanis without presenter, 80mm . Supplied without interface
39607200 IF-BDHD03 D  Serial Interface, compatible with the TUP500
39607211 IF-BDHC03 C Parallel Interface, compatible with TUP500
39607300 IF-BDHN03 9 pin D  9 Pin Serial Interface, compatible with TUP500 
39607804 IF-BDHE07 Ethernet  Ethernet LAN Interface, compatible with TUP500 
39607820 IFBD-HU07 USB  USB Interface, compatible with TUP500 
30781880 PS60A-24BI PSU EU 24VDC Mains Power Supply Unit. EU Power Lead
30782130 PS60A-24C PSU  UK 24VDC Mains Power Supply Unit. UK Power Lead
39590301 RHU-T500 Large Paper Unit  Supports up to 10 inch  / 25cm diameter paper
39591200 Bezel TMP500 TUP500 flashing paper exit bezel
39206100 TBD500-24-A Control Board
39206600 PBD-5 Power Board
39515200 PR521-24-A Presenter Unit
39591500 OPA-T500 Operation Panel Unit
39591010 DRU-T500 Damper Roll Unit
39590310 NEU-T500 Near End Sensor
99250286 STR8015025 Paper Roll 80mm wide, diameter 150mm 5 rolls in box
99250287 STR8018025 Paper Roll 80mm wide, diamater 180mm 4 rolls in box